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Global Compliance Ops Associate

Passport

Passport

Legal, Operations
Philippines · Remote
Posted 6+ months ago
About Passport:
At Passport, we empower brands to reach their global potential by delivering the #1 international solutions for direct-to-consumer businesses. What sets us apart is our expertise in international shipping—enabling brands like Carpe, OneSkin, Rhode, GORUCK, and Wildflower Cases to scale globally with ease. Our extensive network, in-house team of logistics and ecommerce experts, integrations with Shopify and other ecommerce platforms, and user-friendly portal make us the trusted partner for growth-focused brands looking to expand internationally and create seamless cross-border experiences.

What you'll do:

  • Review customs and billing data to identify discrepancies and errors
  • Data Entry (Duty Drawback, Reconciliation)
  • Validate accuracy of inputs we use to calculate total landed cost
  • Duty & tax recovery
  • HTS Classification (Product catalogs, Shopify, Internal requests)
  • Review country-level details and update our source data when info changes (e.g. Brazil changes the import tax percentage)
  • Customs data integrity projects (Review of descriptions, HS codes, COO)
  • Become an expert on the Passport product, while keeping up with industry trends and news

What we're looking for:

  • 1+ years work experience with HTS classification 1+ years of International Logistics experience
  • Ability to manage Data Entry Projects
  • Understanding of Duty/Taxes, COO & Free Trade Agreements
  • Strong English written and verbal communication skills
  • Willingness to take on any task big or small
  • Self-motivating team player who can work cross-functionally and multi-task
  • Resourceful - you might not have all the answers, but you know how to find them or who to ask for help
  • Creative problem solving skills that you want to apply in an ever-evolving environment
  • Ability to understand and communicate complex problems clearly and concisely to different internal and external audiences (Executives, Marketers, Engineers, Sales People, ICs)
  • Located in Philippines, fully remote position
  • Working week - Monday through Friday - 8 hours shift
A sneak peek into our perks & benefits:
- Competitive cash and equity packages
- Travel & Expenses funds for company events
- 100% remote work environment #LI-Remote
- Paid Time Off
- Paid Parental Leave
- Monthly team get-togethers - bring on the Zoom comedians, pop-a-shot contests, and sip ’n paints!
- Quarterly team (virtual) gatherings and annual team offsites
- Learning & Development Fund for upskilling or products to improve your day-to-day work life
- One time remote work stipend to up your WFH game
- Teammates around the world in 8 different time zones!