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Sales Supervisor: Dolce Vita (Footwear)

Package Free

Package Free

People & HR, Sales & Business Development, Operations
Washington, DC, USA
Posted on Mar 27, 2025

About the Brand:
Dolce Vita

Our Story

In 2001, amidst the vibrant energy of New York City’s Lower East Side, Dolce Vita was born. This dream, first drafted on a cocktail napkin by our founders while studying in Italy, paid homage to their favorite Italian bar. They envisioned a brand that would embody the essence of ‘la dolce vita’ -- the sweet life. This simple idea has since grown into a movement that stands for much more. At Dolce Vita, it’s not just about the shoes. It’s about embracing a lifestyle that celebrates creativity, inclusivity, and responsibility. Our collections are designed for the dreamers, the tastemakers, and the confident individuals who inspire us every day. We believe that true style goes beyond fashion trends. It’s about standing with our community, supporting underrepresented voices, and responsibly running a company that we can be proud of with every step.

Mission

At Dolce Vita, our mission is to create stylish, high-quality footwear that empowers individuals to express their unique identities while making a positive impact on the world. We aim to set new standards in the fashion industry by prioritizing inclusivity, sustainability, and community engagement.

Quality at an Attainable Price

Quality is at the heart of everything we do. Our shoes are meticulously crafted with attention to detail, ensuring durability, comfort, and style. We truly believe that we have a style for everyone, at an attainable price range from $80 - $295.

Inclusive Sizing

Fashion should be for everyone, regardless of size. At Dolce Vita, we are dedicated to size inclusivity, offering a wide range of sizes to ensure that every individual can find the perfect fit. Most core styles are available in sizes 5-13, with some extending up to size 15, including options for standard and wide widths, and wide calf for certain boots. We are excited to announce that extra wide calf boots will be launching Fall 2024. To ensure the best fit for wide calf boots, we also offer a sizing kit available to order.

Making an Impact

Social Responsibility: We believe in making a positive impact on society by supporting gender equality, diversity, and inclusion. Empowering women is central to our values, and we prioritize partnering with women-owned and operated businesses at every level of our operations. We also stand firmly as allies of the LGBTQ+ community, partnering with The Trevor Project for the last 5 years to support LGBTQ+ youth. Learn more here.

Environmental Responsibility: Sustainability is integral to our design and manufacturing processes. We are committed to sourcing and integrating more sustainable materials into our products. For us, this includes materials that exert minimal or reduced impact on climate, nature, and/or people when compared to competing conventional materials serving the same purpose. To promote a more circular economy, we utilize 80% recycled packaging and collaborate with organizations like FabScrap and Recircled for recycling initiatives. In 2022, we launched our very own resale program.

Social Club

Join the Dolce Vita Social Club and connect with a community that celebrates style and creativity. Share your style to earn credits, and enjoy exclusive perks like social media features, insider access to giveaways, special gifts, and invitations to in-person events


About the Role:

We are seeking a passionate and driven Sales Supervisor for our Dolce Vita boutique in Georgetown, DC. As a key leader in our team, you will play a pivotal role in managing day-to-day store operations, driving sales, and cultivating exceptional customer relationships. Your leadership will inspire your team to create memorable and elevated in-store experiences, reflecting the prestige and excellence of the brand.

As a Sales Supervisor, you will work closely with the Store Leader/General Manager to implement strategic initiatives designed to boost team performance, increase revenue, and uphold exceptional guest service standards. In this leadership role, you will not only guide and motivate your team but also oversee key operational functions such as inventory management, visual merchandising, and shipment processing, ensuring the smooth and efficient running of the store.

With a one-team mindset, you will also contribute to market and brand initiatives such as promotional events, activations, and store openings. You’ll leverage technology and systems such as Shopify, Endear, and Slack to optimize store operations. As a hands-on leader, you will manage both the customer experience and support your team’s growth, all while operating independently and effectively under pressure.


Position Qualifications:

  • Must be 18 years of age or older.
  • Demonstrated leadership skills with the ability to inspire, guide, and collaborate effectively with teams to achieve both individual and organizational goals.
  • Foundational experience in retail or customer-focused roles, with a proven track record of delivering exceptional guest experiences; experience in related categories is highly desirable.
  • Flexibility to accommodate dynamic business needs, including availability for days, nights, weekends, and holidays.
  • Active and engaged presence on the sales floor, with the physical capability to stand, walk, climb ladders, and lift up to 50 pounds to ensure operational excellence and an elevated customer experience.

Hourly Pay Range: $20 to $22/hr. Compensation will be determined based on the candidate's experience, skills, competencies, and qualifications.


Interpersonal skills:

  • People Leadership: effectively guides and motivates others through coaching and mentoring, assists with training and building a bench of future leaders.
  • Customer-Centric & Hospitality-Driven: seeks to create genuine and authentic connections, anticipates needs and possesses exceptional selling skills.
  • Adaptable & Entrepreneurial: Thrives in a dynamic, matrixed environment by staying nimble, maintaining a growth mindset, identifying root causes, and creatively solving challenges.
  • Collaborative Team Player: Actively seeks and offers feedback, excels at building relationships, and thrives when working closely with teams.
  • Exceptional Communicator: Possesses strong communication skills to clearly convey information, provide constructive feedback, and foster positive relationships with team members and clients.
  • Professional & Reliable: Consistently punctual and dependable, adept at handling client inquiries, complaints, and requests with empathy and professionalism.
  • Brand Champion & Product Expert: Demonstrates deep product knowledge and delivers accurate, valuable insights to enhance the client experience.
  • Detail-Oriented & Efficient: Consistently produces high-quality, polished work with exceptional efficiency and effectiveness.

Key Performance Indicators (KPI’s):

  • Sales-driven performance with a focus on achieving and exceeding both personal and team sales goals by optimizing key metrics such as Conversion Rates, Units Per Transaction (UPT), and Average Order Value (AOV). Consistently delivers results through proactive client engagement, strategic selling techniques, and an unwavering commitment to excellence
  • Excel in customer retention by delivering personalized experiences, leveraging effective networking, and maintaining exceptional Net Promoter Scores (NPS), secret shopper results, and fostering lasting relationships.
  • Demonstrate strong organizational and time-management skills, consistently completing tasks and meeting deadlines with efficiency and precision.

About Leap:

The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and many others. To hear more about our platform directly from our CEO, click here!

Leap Perks:

  • Bonus eligible
  • Medical, Dental & Vision benefits (must average 32+ hours a week)
  • AllOne Health - Employee Assistance Programs
  • 401K
  • Accrued PTO:
    • Full-time hourly employees can accrue up to two weeks (80 hours) of paid time off annually, excluding restricted dates during busy retail seasons, with manager approval.
    • Part-Time hourly employees can accrue based on local laws
  • Employee discount + wardrobe allotment for participating Leap brands

In order to achieve our mission, we need to work hard to create a diverse community of Leapers to support the brand and customers we serve and help us all grow and thrive individually and as a team. Our differences make our organization special and are paramount to our culture. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, vet status, gender identity are valued